Goal

To sustain continuous quality improvement of health care services that ensure clinical effectiveness and patient safety while addressing the non-health expectations of the people.

Objectives

• To ensure organizational settings towards customer-focused care responsive to their preferences, expectations and values.
• To establish effective managerial systems and processes to facilitate continuous quality improvement.
• To promote evidence-based, ethically accepted clinical practices to ensure the best possible outcome for the patient.
• To mitigate risk from medications, procedures and untoward events to ensure safety of patients and staff.
• To internalize quality improvement strategies to assure shared values in creating health promoting and environment friendly healthcare organizations.
• To develop a competent, healthy and satisfied workforce to enhance productivity, quality and safety in healthcare.
• To promote research in the field of quality improvement and patient safety.